Making a difference, together

Provision in Wales

Academy21 was founded in Wales in 2011 with a vision to create meaningful, flexible education solutions that respond to the real needs of young people, schools, and local authorities. Deeply rooted in our Welsh heritage is a profound alignment with the ethos of the Curriculum for Wales. We believe that every learner, regardless of their circumstances, should be empowered to achieve the four core purposes: becoming an ambitious, capable learner; an enterprising, creative contributor; an ethical, informed citizen; and a healthy, confident individual. Our shared goal is simple but powerful: to make a positive difference in the lives of children and young people who need more tailored support to re-engage with education. Partnership is at the heart of this mission. By working closely with schools, local authorities, and families, we develop cost-effective, adaptable programmes that truly meet diverse needs and open pathways to success.

At Academy21, we provide high-quality, live online teaching delivered in small, nurturing groups by specialist teachers—many of whom are based here in Wales—who understand the importance of relationship-based learning. Using research-informed approaches such as formative assessment and spiral curricula, we ensure every learner receives the support and encouragement they need to build confidence, resilience, and academic achievement.

Our provision at a glance:

High-Quality Teaching with Recognised Accreditation

Academy21 is proud to be the first online alternative provision accredited by the Department for Education (DfE) in England, recognised for its rigorous quality standards. While the DfE accreditation is specific to England, our provision maintains equally high standards and quality for students in Wales. It fulfills Welsh Government frameworks and inspection standards,
ensuring excellent educational outcomes

100% live teaching with recorded lessons

Our teachers deliver 100% live lessons, fostering real-time engagement and interaction. Recorded lessons support students who need to revisit content, enhancing learning flexibility.

Qualified and experienced teachers

Our team consists of highly qualified specialist teachers, supported by experienced senior leaders. All staff participate in our programme of professional learning, which includes training on trauma-informed and quality-first teaching, comprehensive safeguarding training, including contextual safeguarding, and relational practice to maximise confidence in all of our students.

Highly effective safeguarding

Student safety is our highest priority. Our safeguarding measures include enhanced DBS checks for all staff, online safety education, robust filtering and monitoring, and a team of experienced designated safeguarding leads (DSLs). Crucially, all our teaching and support staff in Wales are registered with the Education Workforce Council (EWC), ensuring the highest standards of
professional conduct and safety

Dedicated client and student induction

We ensure a smooth start for both students and partners. Our twice-weekly student induction sessions help learners settle in, while our customer services team is available to support partners and ensure they maximise the benefits of our provision.

Reporting and monitoring

When a student is enrolled, attendance and engagement expectations are agreed from the outset and monitored from day one. Teachers record Effort, Understanding, and Interaction (EUI) scores for every lesson, alongside attendance — all visible in real time via the Mentor Portal. Weekly attendance summaries and termly academic reports provide clear insight into progress, enabling mentors and schools to review performance and adjust targets where needed. This consistent monitoring supports improved engagement, academic outcomes, and successful reintegration.

“For us, Academy21 has been invaluable in giving children instant access to education, regardless of their location. For students with anxiety who are unable to leave the house, the remote learning functionality meets their needs without compromising their learning, particularly for core subjects like Maths, English, or Science.”

Vale Of Glamorgan

“Academy21 [supports] them to keep learning and achieving and helps them to reintegrate back in to mainstream education. It keeps these children in education and what could be more important than that.”

Claire Armitstead

Director of ASCL Cymru

97%

Of students say Academy21 teachers’ feedback helps them to understand their areas of success and improvement

93%

Of students, state they have more confidence in their learning now that they study with Academy21.

Alternative Education Pathways

Read or download our guide for schools and LAs in Wales

Students we support

Whatever the reason, when a student cannot access mainstream education, Academy21 offers critical support. Click to read about the cases we can support.

why trust us

Successful provision to shout about!

“Children have barriers to their learning. Whatever these barriers has always been the responsibility of schools to remove them and allow our children to learn. Alternative education can be a lifeline to these children and allow them a pathway, a supported route to keep moving towards their aims and goals when everything else can seem so difficult. Academy21 gives them this opportunity, it supports them to keep learning and achieving and helps them to reintegrate into mainstream education. It keeps these children in education, and what could be more important than that.”

Claire Armitstead

Director of ASCL Cymru

“Academy21 have been a fantastic support to us and our students who found themselves in a situation where they could not access mainstream education for quite a lengthy period of time, during Year 11. Academy21 provided engaging online lessons that helped ensure our students continued to make progress and were ready to sit their examinations.”

Mandy Davies

Deputy Headteacher of Monmouth Comprehensive School

“Several students who had disengaged from education over the previous 18 months have now become active participants in lessons. Other alternative providers failed to have an impact, but Academy21 made an immediate difference. For us, one of the biggest benefits of Academy21 is that it is quick and responsive; often we will make a referral, and within 48 hours we’ve received the log-in details.”

Vale of Glamorgan

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Get in touch

For further information or to arrange a call-back or demonstration, please contact our partnership team.